How to Report a Claim
Hurricane Claim
If you are a customer and need to file a claim related to a hurricane, we have several ways for you to contact us:
Email (preferred): New.Claim@rlicorp.com
Phone: 800-444-0406
Fax: 866-692-6796
Mailing address: RLI Claim Dept., P.O. Box 3961, Peoria, IL 61612-3961
Street address: RLI Claim Dept., 9025 N. Lindbergh Drive, Peoria, IL 61615
If you contact us by email, fax or mail, please use the following loss form to report your loss:
A claim examiner will contact you as soon as possible, usually within a few days. In the meantime, we recommend you following these hurricane claim tips:
- Take reasonable steps to prevent potential further damage and/or safety risks.
- Keep accurate records of what you spend on repairs.
- Separate items that may be cleaned and/or repaired.
- Check with your claims examiner before you discard any items you plan to claim as damaged.
- Review your policy for specific coverage information.
All Claims
For RLI ProtectTM, workers' compensation, energy surety or marine cargo claims, please see specific claim information below.
Please contact an RLI claim representative by phone or email to report your damage claim immediately using the following contact information.
Email (preferred): New.Claim@rlicorp.com
Phone: 800-444-0406
Fax: 866-692-6796
Mailing address: RLI Claim Dept., P.O. Box 3961, Peoria, IL 61612-3961
Street address: RLI Claim Dept., 9025 N. Lindbergh Drive, Peoria, IL 61615
Loss Forms
You may notify us by email or fax using one of the following loss forms to report your loss:
RLI Protect
If you are an RLI Protect customer and think you may be experiencing a cyber event, you have several ways to contact us:
- Call the Cyber Event Coach (recommended) at 844-623-3095 and you will receive a return phone call within hours; or
- Call the main phone number: 800-444-0406; or
- Send an email to: New.Claim@rlicorp.com
The Cyber Event Coach will return your call as soon as possible day or night, usually within a few hours. In the meantime, remain calm, help is on the way.
Workers' Compensation
For Workers' Compensation claims, please use the following phone and fax numbers:
Phone: 877-863-5095
Fax: 877-863-4352
Email: New.Claim@rlicorp.com
For posted panels or choosing an initial doctor click here.
For CA MPN click here.
Workers' Compensation Virtual Claims Kit
As a convenience for our customers, as well as being more environmentally conscious, we have created the virtual claims kit for all our workers' compensation policyholders. You’ll be able to print from your computer the required workers' compensation posting notices, employee notification and claim forms, at any time.
Energy Surety
For Energy Surety claims, please use the following contact information:
Phone: 713-961-1300
Fax: 713-961-0285
Email: New.Claim@rlicorp.com
Mailing Address: Energy Surety Claims, 8 Greenway Plaza, Suite 400, Houston, TX 77046
Marine Cargo
See special instructions for cargo claims.
Transportation
For Transportation claims, please use the following:
To report a new claim click here.
Claims department contact information during business hours: 800-444-0406
After business hours: 800-609-8041
Fax: 866-692-6796
Email: New.Claim@rlicorp.com
