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Illinois counties declared disaster areas - Exceptions for affected policyholders

June 18, 2008.
As a result of the flooding disaster in areas of Illinois, the Director of the Division of Insurance ordered that steps be taken by insurance companies to address the disruption felt by affected policyholders or claimants by providing additional time for them to pay premiums, have damaged properties repaired or take any other actions required by insurers with due dates during this period.

Accordingly, the RLI group of companies-RLI Insurance Company, RLI Indemnity Company and Mt. Hawley Insurance Company-has notified all of its underwriting offices and units, and its claims handling units, of the circumstances of this weather disaster. All have been instructed to provide the extensions of time outlined in the Director's bulletin to policyholders affected by the disaster.

These time extensions include:

  • We will withdraw any notice of cancellation or nonrenewal issued to an affected policyholder on or after June 10, 2008, and will not issue any new cancellation or nonrenewal notices until August 18, 2008, or later. This will apply to affected properties insured under similar circumstances.
  • We will provide an additional 60 days for any other insurance-related request for information or performance of an action to affected policyholders or claimants before such request or action will be due.
  • We will allow affected consumers an additional 60 days beyond the otherwise applicable time period for completion of repairs to an affected property.
  • If there is any other time related requirement under the contract or policy, or due to an underwriting rule, we will take into consideration the circumstances for any affected policyholder in providing appropriate additional time needed to respond due to the disaster.

Illinois policyholders are encouraged to contact their insurance agents to let them know if they have been affected by the flooding such that they need an available extension of time to pay their premiums or otherwise take an action related to their insurance. If you cannot reach your agent, you may contact the Company directly by phone at our toll-free customer service number 1-800-331-4929 or by e-mail or over the internet at inquiries@rlicorp.com.

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