Sure, I’ll Do It

We accomplish what we pay attention to. The more we measure results and think about solutions and opportunities, the more likely we are to win. It has been said many times over (by me) that the art of management is to get a number, understand it, and make it change. This means we actively seek timely feedback from the processes and activities of the company. It also means we verbally feedback timely information to those who can act on it.

No matter how well we perform, bad things will occur. Winning is enhanced by calm reactions to critical incidents and crisis. The cool head thinks faster and more logically when the chips are down.

Look in the mirror. Those in leadership roles, such as parents, will be emulated-for good and/or for bad. Deliberate role modeling, coaching, and teaching brings a winning team (or family) together.

Positive attitude and hustle propels us forward. Excuses drag us down. Have you heard these excuses?

"It's contrary to policy." Maybe it should be modified. "It will take too long." We better get started. "We don't have the expertise." Let's ask everybody we know who in the industry has the most talent in this area. "I can't." You can. "It's not my job." There is nothing sweeter than the words "Sure, I'll do it."

Reward belongs to those who accomplish great things-to those with a can-do, positive behavior. These are the people to emulate.

We are an association of gifted people. It didn't happen by mistake. We have excellent criteria for recruitment. We go the extra mile to insure we have the right people in the right place. It is possible the only thing of real importance that leaders do is to choose enthusiastic, positive people with the right skills for the right job.

Sure, I'll do it.